Refund Policy

Refund Policy

At Kowalski Analytics, I aim to deliver high-quality, customized data solutions tailored to the unique needs of each client. Due to the nature of digital services and consulting work, I generally do not offer refunds once a project has been initiated or delivered. However, your satisfaction is important to me, and I handle refund requests on a case-by-case basis.

Eligibility for Refunds
Refunds may be considered under the following circumstances:

• The project has not yet started and no significant time has been invested.

• A duplicate payment was made in error.

• The delivered work does not meet the scope of the agreed-upon contract or proposal, and reasonable attempts to address concerns have been unsuccessful.

Non-Refundable Services

• Work that has been substantially completed or delivered.

• Custom data visualizations, interactive tools, or reports.

• Time-based consulting or strategy sessions that have already occurred.

Refund Process
If you believe you are eligible for a refund, please contact me within 7 days of receiving the deliverable. Include details about the project, the reason for the request, and any supporting information. I will review the request and respond within 5 business days.

Contact
For refund inquiries, reach out through the contact form on the website or via email.